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Plenary Sessions

What Business Are We Really In?

Bao Vong Do Oct 10

In a time of unparalleled digital disruption, the lines between industries grow increasingly blurred, even as customer expectations continue to rise. And while risk seems only to expand, we at Oliver Wyman and Lippincott see both more upside and more downside than ever before. Join us as we discuss how we can rethink industry norms, realign interests in synergy with customers, and create purposeful differentiation that generates outsized market share and margin share growth.

Chris Colborn, Chief Experience Officer, Lippincott